{"product_id":"eeeza-extended-warranty-5-year-s","title":"Extended Warranty S - 5 Year","description":"\u003cp\u003e\u003cstrong\u003eExtended Warranty Service Terms and Conditions\u003cbr\u003e\u003c\/strong\u003eThank you for purchasing our product and considering the extended warranty service. Please carefully review the terms and conditions below:\u003cbr\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eNon-Refundable Service\u003cbr\u003e\u003c\/strong\u003eThe extended warranty service is non-refundable once the product has been delivered.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Coverage\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e1.Home and Light Commercial Use Only\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThis warranty is valid exclusively for products used at home or for light commercial purposes.\u003c\/li\u003e\n\u003cli\u003eFor commercial purposes, this warranty does not apply. Please contact us for commercial model options and applicable warranty terms.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e2.Reporting Faulty or Damaged Products\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf you receive a faulty or damaged product, please email us your order details, a brief description of the issue, and supporting photos to help us assess the situation.\u003c\/li\u003e\n\u003cli\u003eReplacement parts will be provided within the warranty period.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eOriginal Purchaser Requirement\u003cbr\u003e\u003c\/strong\u003eThe extended warranty is applicable only to the original purchaser from our online store and is strictly non-transferable. \u003cbr\u003eThe warranty period begins on the date of purchase.\u003cbr\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eParts Replacement and Repairs\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eMost issues can be resolved by replacing parts. Replacement parts will be provided for fitting at no additional cost.\u003c\/li\u003e\n\u003cli\u003eIn the unlikely event of a major fault, we may request the product back for repair or replacement at our discretion.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eProduct Return and Packaging\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eRetain the original packaging whenever possible.\u003c\/li\u003e\n\u003cli\u003eIf the original packaging is unavailable, you are responsible for safely packaging the product for transport in case of warranty repairs.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eProof of Purchase and Assessment\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProof of purchase (e.g., invoice or paid order confirmation) is required for all warranty claims.\u003c\/li\u003e\n\u003cli\u003ePhotographic evidence of the issue must be submitted to our Customer Service team for review before the product can be repaired or replaced.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eReinstallation Fee\u003cbr\u003e\u003c\/strong\u003eYou are responsible for the cost of reinstallation of new parts, if applicable.\u003cbr\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003ePostage Costs\u003cbr\u003e\u003c\/strong\u003eIf the product is determined to have a quality-related issue, we will cover all postage costs.\u003cbr\u003eHowever, you will be responsible for shipping costs in the following scenarios:\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDamage caused by incorrect adjustments.\u003c\/li\u003e\n\u003cli\u003eUsage for commercial or rental purposes.\u003c\/li\u003e\n\u003cli\u003eProducts shipped outside of Australia.\u003c\/li\u003e\n\u003cli\u003eIndoor products are stored or used outdoors.\u003c\/li\u003e\n\u003cli\u003eDamage caused by natural disasters, accidents, theft, or abuse.\u003c\/li\u003e\n\u003cli\u003eOrdinary wear and tear.\u003c\/li\u003e\n\u003cli\u003eImproper installation or failure to follow the user manual.\u003c\/li\u003e\n\u003cli\u003eChanges, modifications, or unauthorised repairs.\u003c\/li\u003e\n\u003cli\u003eDamage caused by pests, power faults, or environmental factors (e.g., salt build-up, rust corrosion).\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAdditional Terms\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExtended warranty services must be purchased within the product's original warranty period.\u003c\/li\u003e\n\u003cli\u003eFor any further questions or concerns, please don't hesitate to contact our Customer Service team.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Eeeza","offers":[{"title":"Default Title","offer_id":52362522919044,"sku":"EXTEND-S-5","price":99.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0968\/9743\/3732\/files\/EXTEND-5.jpg?v=1782117993","url":"https:\/\/graceyears.com.au\/products\/eeeza-extended-warranty-5-year-s","provider":"Grace Years","version":"1.0","type":"link"}